Its going to be a year soon since i moved back to India after being overseas for about 10 years. I thought the onset of IT companies in India and the rapid growth in the private sector would have had an impact on corruption. It still seems to be going on unabated. A connection inside the concerned office or money power to pay the touts are the only way to get things done.
Yes, a few things have definitely changed, its easy to get a passport, paying of parking fines can be done on the net, the amazing vajra service in Bangalore etc !! So progress?? I would say yes but at a snail's pace. Its only fair to say that it is indeed happening but, it will be a few decades to sort things out.